When you create a message you will be presented with options:
1. Starting a New Message
- Click "New Message" in the upper left corner.
2. Choose a Communication Method
- Select how you want to send the message: choose email, text, WhatsApp, or call/video interpreter.
- To deselect an option, click on it until it turns gray.
- Recommendation: Use the methods that best reach your audience.
3. Select Who the Message is Regarding
- In the "students" field, type the student’s name, class, or grade level. There are many dynamic and pre-made groups. Send a group message information.
- You will only see students from schools you're associated with. If a name doesn't appear right away, type the full name.
4. Select Message Recipients (Student, Guardian, Teacher)
- Decide if you want to send the message to the student, guardian, and/or teachers.
- You can share messages with teachers as well.
- Messages can be teacher-only if needed.
- Each parent will receive the message individually, even in group messages-- messages are FERPA compliant.
5. Craft message
- Interpreter-certified templates and writing assistant help with translation.
- The world icon
next to a name means the message will be sent in both English and the recipient’s language. Attachments will also be translated.
- Learn more about easy ways to personalize and creating templates.
6. Preview Your Message
- Before sending, preview to confirm recipients and formatting.
7. Send, Schedule, or Save
- You can send the message immediately, schedule it for later, save it as a draft, or send a test to yourself.
9. Review Delivery Status
- Check your message data to confirm successful delivery.
If you would like to schedule with an interpreter or do an on-demand call. Learn more here: https://reachmyteach.zendesk.com/hc/en-us/sections/15533928901273-Accessing-Interpretation